
Customize Your Contact Centre To Meet the Demands of Your Customers
Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations amongst...

Business-Grade Reliability With Cloud Services
What is UCaaS? Unified Communications as a Service (UCaaS) is an all-in-one solution — a monthly payment service that includes voice,...

5 Signs You're Ready to Upgrade to a Cloud VoIP Phone System
Growth – that most desirable of outcomes – can be a double-edged sword. As a company increases in size and becomes more complex, the...

The Benefits of Virtualization
What is Virtualization? Virtualization is the process of creating a virtual, rather than physical, version of something. Virtualization...


Improve Employee Productivity With SIP Trunks
The adoption of SIP trunking continues to grow. According to a recent survey by market research firm IHS, 62% of North American...

Virtual Meetings Aren't Going Anywhere
Meeting technology, such as collaboration tools provided by High Tech, allows companies to include the right people in meetings, even...